Shipping & Delivery Policy – Balajiwalldecor

At Balajiwalldecor, every piece is crafted with precision and delivered with care. We are committed to providing a smooth and reliable shipping experience for our customers.

Cash on Delivery (COD)

• COD is available on All orders.

• To ensure genuine orders, a 30% advance payment is mandatory for all COD purchases.

• Orders will be confirmed within 24–48 hours via call or message.

• Orders that remain unconfirmed may be automatically cancelled.

Customized Creations

Personalized pieces require special attention and production time.

• All customized orders require full or partial advance payment.

• Production time: 2–3 working days.

• Once production has started, customized orders cannot be cancelled or modified.

• Production time: 2–3 working days.

Dispatch & Delivery

• Ready products are dispatched within 2–3 working days.
• Delivery timelines typically range between 3–7 working days, depending on location.

Trusted Shipping Partners

We collaborate with reputed courier services to ensure safe handling and timely delivery. Tracking details are shared Via Email Or SMS once your order is on its way.

At Acryliya, we don’t just ship products — we deliver beautifully crafted experiences

Returns & Refund Policy – Balajiwalldecor.com

At Balajiwalldecor

, we take great care in delivering premium quality wall décor products. However, if you face any issue with your order, please review our return policy below.

Return Window

You may request a return within 5 days of receiving your order. After 5 days from the delivery date, we will not be able to process a return or refund.

Non-Returnable Items

• Customized or personalized products are non-returnable and non-refundable.
• Products purchased during special sales or clearance offers may not be eligible for return (if applicable).

Eligible Returns

Returns are accepted only if:

• The product received is damaged or defective
• You received a wrong item due to an error from our side.

To process your return, we require:

• Clear unboxing video (if applicable)
• Photos of the damaged/incorrect product
• Order ID or proof of purchase

Return Process

To initiate a return, please contact our support team at:
📧 sprt.balajiwalldecor@gmail.com

Our team will review your request and guide you through the next steps.

Return Shipping

• If the return is approved due to our mistake (wrong/damaged item), we will arrange or reimburse return shipping.
• If the customer wishes to return the product for any other valid reason, the return shipping charges will be borne by the customer.

Refund Process

Once we receive and inspect the returned product, refunds (if approved) will be processed within 5–7 business days to the original payment method.

Frequently Asked Questions-Balajiwalldecor

1. How long does Balajiwalldecor take to deliver an order?

After your payment is successfully confirmed, our team carefully prepares and packs your wall art within 2–3 working days. Once dispatched, delivery typically takes 3–7 business days, depending on your location.

2. Which courier services does Balajiwalldecor

use?

To ensure fast and secure delivery, Balajiwalldecor partners with reliable shipping providers such as Bluedart, Delhivery, DTDC, and other trusted carriers. The courier is selected based on the fastest available option for your area.

3. How will I know my order has been shipped?

As soon as your order leaves our warehouse, Balajiwalldecor will send you a tracking ID via email or SMS. You can use this tracking number on the courier partner’s official website to monitor your shipment in real time.

4. Does Balajiwalldecor accept custom wall art orders?

Yes! We love bringing your ideas to life.
Balajiwalldecor offers custom acrylic and wall art designs tailored to your requirements.

Simply email us at sprt.balajiwalldecor@gmail.com with:

• Your design concept

• Preferred dimensions

• Delivery details

Our team will respond with pricing and production timelines.

5. What is the production time for custom designs?

Custom creations at Balajiwalldecor generally require 2–3 working days for crafting before dispatch. Delivery time will vary based on your shipping address.

6. What if the product I want is currently unavailable?

At Balajiwalldecor, we try to keep all designs readily available. If a product shows as out of stock, it is usually restocked shortly.
You may also contact us to check availability or request priority production.

7. What payment options are available on Balajiwalldecor?

We provide multiple secure payment methods for your convenience:

• Credit & Debit Cards (Visa, Mastercard, Rupay)

• UPI

• Net Banking

• Paytm

• Razorpay-supported options

All transactions are processed through secure payment gateways.

8. Does Balajiwalldecor offer discounts on bulk purchases?

Yes, we offer special pricing for bulk and corporate orders.
Discount rates depend on the quantity ordered.
For bulk inquiries, please reach out to us with your requirements.

9. Is installation complicated?

Not at all. Every Balajiwalldecor wall art piece includes easy-to-follow installation guidance and required mounting accessories, making setup simple and hassle-free.